Documentation

User guide

Version 1.0 ·Updated 2026-10-07

Next reviewed by 2027-04-07.

Written for a school's staff learning how Kestrel works, the trainers who teach them, and the families using the portal.

This guide explains how Kestrel works: what each module is for, the screens you use, and how the school's processes run from one module to the next across a school year. Each chapter names the roles it is written for and links to the steps in the role guides.

If you know your job and want the buttons to press, start with the guide for your role. If you are new to Kestrel, start with Part 1.

Start here by role

The parts of the guide

  1. Part 1

    Getting started

    Signing in, your account, the console, finding records and pages, and your calendar and tasks.

    1. 1.1 Signing in
    2. 1.2 Your account
    3. 1.3 The console
    4. 1.4 Finding things
    5. 1.5 The calendar and your tasks
    6. 1.6 Staff who are also parents
  2. Part 2

    Journeys

    The school's processes from end to end, across modules, in the order of a school year.

    1. 2.1 Setting up the school
    2. 2.2 Enquiry to enrolment
    3. 2.3 The first day
    4. 2.4 Daily rolls
    5. 2.5 A wellbeing concern
    6. 2.6 A medical event
    7. 2.7 Assessment to reports
    8. 2.8 An excursion
    9. 2.9 Billing a term
    10. 2.10 Leaving the school
  3. Part 3

    Modules

    One chapter for each part of Kestrel a school works in: what it is for, who uses it, its screens, its tasks and the settings that change it.

    1. 3.1 Students and households
    2. 3.2 Enrolment
    3. 3.3 Timetable and classes
    4. 3.4 Attendance
    5. 3.5 Wellbeing and child safety
    6. 3.6 Medical
    7. 3.7 Assessment and reports
    8. 3.8 Activities and excursions
    9. 3.9 Messages and consents
    10. 3.10 Forms and tasks
    11. 3.11 Staff
    12. 3.12 Billing
    13. 3.13 Reporting
    14. 3.14 Foundation
    15. 3.15 Alumni
  4. Part 4

    The family portal

    What parents, carers and students see in the portal, and how they answer the school.

    1. 4.1 Signing in to the portal
    2. 4.2 A child's page
    3. 4.3 Answering the school
    4. 4.4 Applications and offers
    5. 4.5 Learning and wellbeing
    6. 4.6 The student portal
    7. 4.7 Public forms
  5. Part 5

    Administration

    Setting the school up in Settings: the school, staff and access, the student record, each module's settings, connections and accountability.

    1. 5.1 Settings and setup
    2. 5.2 The school
    3. 5.3 Staff and access
    4. 5.4 The student record
    5. 5.5 Module settings
    6. 5.6 Forms and workflows
    7. 5.7 Connections
    8. 5.8 Imports and returns
    9. 5.9 Accountability
  6. Part 6

    Privacy and safety in practice

    What you can see and why, restricted details, alerts, consent, the audit trail and how long records are kept.

    1. 6.1 What you can see
    2. 6.2 Restricted details
    3. 6.3 Alerts beside a name
    4. 6.4 Consent
    5. 6.5 Audit and step-up
    6. 6.6 Retention and privacy requests
  7. Part 7

    Reference

    The glossary, the capability index, roles against modules, and where to get help.

    1. 7.1 Glossary
    2. 7.2 Capability index
    3. 7.3 Roles and modules
    4. 7.4 Questions and support